Moorweb is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.
To continue to comply with the relevant and current regulations, it is likely that Moorweb will change this policy by updating this page when appropriate. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 11th November 2018
What we collect
We may collect the following information:
Name, Postal Address, Telephone number(s), email address(s)
Customer Service Information
Specific and relevant information that allows us to provide you with the service that you have requested.
Website Tracking Data
This site uses Google Analytics to track user interaction. This data is used to; determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us.
A Cookie is the term used for a small text file created by a website that is stored in the user's computer either temporarily for that session only or permanently on the hard disk (persistent cookie).
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Contact Forms and Email links
When contacting us by using a Contact Form like the one on our Contact us page or an email link like
The data will be assembled into an email and sent to us over the Internet using an encrypted SMTP service. Simple Mail Transfer Protocol (SMTP). The email content is then decrypted by our local computers and devices.
Third Party Data Processor
Controlling your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you use a contact or other form through the website, there will be a clear and unambiguous statement (or statements) that will ask for your agreement for specific consents.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Data Protection Officer
We do not employ a specific Data Protection Officer, for all Data Protection enquiries please contact us here.
Links to other websites
Our website may contain links to other websites. If you use these links to leave our site, you should note that we do not have any control over that other website.
We therefore cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
We recommend that you bookmark this page check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.